Effective Date: [18-08-2026]
At Ammu’s Masala, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our Masala Products.
1. Information We Collect
When you browse our website, place an order, or contact us, we may collect:
- Name
- Phone number
- Email address
- Billing and delivery address
- Order and purchase details
- Payment-related information
- Website usage and device information
- Any information you voluntarily provide through contact forms or customer support
We only collect information that is reasonably necessary to provide our products and services.
2. How We Use Your Information
The information collected may be used to:
- Process and deliver your orders
- Confirm purchases and payments
- Provide customer support
- Respond to enquiries and requests
- Improve our website, products, and services
- Send order updates and service-related communications
- Send promotional offers or marketing communications where permitted
- Prevent fraudulent or unauthorized activities
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through secure third-party payment providers. Ammu’s Masala does not intentionally store your complete debit card, credit card, or banking credentials on its own servers.
Payment providers may process your information according to their own privacy policies and security practices.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and provide a better browsing experience.
You may adjust your browser settings to disable or manage cookies. However, some website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers such as:
- Payment gateway providers
- Courier and delivery partners
- Website hosting and technical service providers
- Analytics and website service providers
- Government or legal authorities when required by law
Such information is shared only when reasonably necessary to provide our services or meet legal obligations.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage method can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites, payment services, or other external platforms. Ammu’s Masala is not responsible for the privacy practices or content of those third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
8. Marketing Communications
If you provide your contact details and consent to receive promotional communications, we may send information about our Masala Products, offers, new products, and other updates.
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal, tax, and regulatory requirements.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
10. Children’s Privacy
Our website and products are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent for certain processing
- Opt out of marketing communications
To exercise any applicable rights, please contact us using the details provided below.
12. Changes to This Privacy Policy
Ammu’s Masala may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.
Any updated version will be published on this page with the revised effective date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Ammu’s Masala
Email: ammusmasalasales@gmail.com
Phone: +91 80720 93570
Address: No.1/53, Vayalur Main Road, Natchikurchi, Trichy – 620 102.
By using our website or purchasing our Masala Products, you acknowledge that you have read and understood this Privacy Policy.