Effective Date: August 18, 2026
At Ammu’s Masala, we are committed to delivering fresh, authentic, and quality masala products to your doorstep. Please read the following shipping policy to understand our delivery process.
1. Order Processing
- Orders are processed after successful payment confirmation.
- Orders are generally packed and dispatched within 1–3 business days.
- Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.
- Customers will receive order and shipping updates through the contact details provided during checkout.
2. Shipping & Delivery
- We deliver masala products to serviceable locations within India.
- Standard delivery generally takes 3–7 business days after dispatch, depending on the delivery location.
- Delivery timelines may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.
- Remote and difficult-to-service locations may require additional delivery time.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before the order is confirmed.
- Free shipping may be offered on selected orders or during promotional campaigns, subject to the applicable terms and conditions.
4. Order Tracking
Once your order has been dispatched, tracking details may be shared through SMS, email, WhatsApp, or other available communication channels. Customers can use the tracking information to check the status of their shipment.
5. Delayed or Lost Shipments
While we work with reliable delivery partners, occasional delays may occur. If your order is significantly delayed or appears to be lost during transit, please contact Ammu’s Masala Customer Support with your order details. We will coordinate with the shipping partner to resolve the issue.
6. Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete delivery information. Ammu’s Masala will not be responsible for delivery failures caused by an incorrect, incomplete, or outdated address provided by the customer.
Additional shipping charges may apply if an order needs to be re-shipped due to incorrect address information.
7. Damaged Packages
Customers are advised to check the package at the time of delivery. If the package appears damaged, opened, or tampered with, please contact us as soon as possible with photographs and order details so that we can investigate the issue.
8. Contact Us
For questions regarding shipping, delivery status, or your order, please contact Ammu’s Masala Customer Support through the contact details provided on our website.
Ammu’s Masala – Quality Masala Products Delivered to Your Doorstep.